AI Shared Practice — Deal Portfolio Report

AI Shared Practice — Deal Portfolio Report

Prepared for Armando Franco (Dir Business Transformation Services) & Dan Tardif

TEKsystems Global Services | September 2, 2026 | Author: Jory Pai, Solution Executive

Portfolio Summary
Total AI Deals
12
7 in CRM + 5 newly added
Won AI Deals
3
$2.32M revenue, 34% avg GP
Active Pipeline
9
$4.57M+ identified revenue
Closest to Revenue
Anthropic 3 Pods
$3.61M / 6mo, Negotiating
Active AI Pipeline (by stage)
NEGOTIATING — furthest along
#ClientService LineStageRevenueGP%Key StakeholdersWhat It Is
1 Anthropic 3 Pods Managed Services — AG1 Prime Negotiating $3.61M
6mo baseline
~40% Karl Kadon (Anthropic), Jennifer Kling, Kit, Chris Bachman, Jessica Harman, Lauren Kolodrubetz, Shayne Kersey (AG1) Unified partner ops program: RFP1 Partner Support, RFP2 Delivery Ops, RFP3 Partner Success. 24 core people, Dallas/Bengaluru/Manila. 6mo stabilization then capacity reset. COI resolved: AG1 designs/operates, TGS sub. Allegis One framing, no TGS mentions client-facing.
SOLUTIONING — architecture in progress
#ClientService LineStageRevenueGP%Key StakeholdersWhat It Is
2 Adobe Forge AI Capacity — Co-Managed Solutioning $593K
6mo SOW
35.6% Audi (Adobe), David Strong (Adobe), Ayub (Adobe), Jonathan Leigh (TGS), Armando Franco (TGS), Sara Vu (TGS), Jeff Hedgpeth (TGS) 8-person team embedded in Adobe's Forge agentic page generation. Eval harness, block library governance, Claude Agent SDK. Anthropic co-funds as Claude adoption driver. 3 opportunities: A=launch pod, B=platform industrialization, C=AI-SDLC governance framework. LDAP access unresolved.
3 BoA — Orchestra AI Platform AI Platform — Managed Services Solutioning $374K
Phase 1 PA only
43.6% BoA COO (client), Matthew Panconi (TGS AM), Maria Ray, Robert Armstrong, Armando Franco 1 Practice Architect (SOW) + contract-to-convert resources. Orchestra = enterprise AI platform on OpenShift, 300 use cases. Arch path: OpenShift > AWS > Azure. TGS already operates BoA's OpenShift via SRE CoE. 4-person team: PA, GenAI Engineer, K8s Platform Engineer, AI Security Architect. Deloitte references removed from client-facing materials.
4 UDX — IMP Media Platform AI / Data Solutioning $2M TBD UDX team Universal Moments / IMP Media Platform — AI and data integration build.
PROPOSING — proposals submitted or in progress
#ClientService LineStageRevenueGP%Key StakeholdersWhat It Is
5 EA (Electronic Arts) AI / AppMod / GCP / AWS Proposing TBD 34% EA team, TGS TBD AI capacity + outsourced builds. Outcome-based practice model. Cross-cloud (GCP + AWS).
6 MAC — Claude Configuration Lead AI Advisory / Claude Enterprise Proposing TBD TBD Bill Boyd (MAC IT Director), Mike Ricks (TGS BDM), Dustin Schmieg, Jeff Hedgpeth Named Claude Configuration Lead for MAC scaling Claude Enterprise 25 to 100+ seats. 9 workstreams: config strategy, pattern authoring, champion enablement, capability tracking, training curriculum, community support, agentic guidance, AI Broker coordination, optional Copilot consolidation. 2 days/week, 2-quarter initial term. Anthropic renewal spike Jan/Feb 2027.
DISCOVERY — early conversations
#ClientService LineStageRevenueGP%Key StakeholdersWhat It Is
7 Highmark / enGen AI Advisory + Governance Platform Discovery TBD TBD Chris Atkinson (SVP Payer Solutions), Mike Stimpson (CTO), Shayne Kersey (AG1), Jay Mozo, Venkata Ramana Allu, Jeff Hedgpeth, Armando Franco, Dan Tardif Enterprise Operations Cockpit — govern, supervise, measure, and manage an AI-driven workforce. Multi-platform: Copilot, Gemini, Claude, Pega. Shane (AG1) leading advisory path, TGS follows with build. Maps to Model Watch + Adobe Forge eval pattern + 1,150 governance controls. HIPAA/HITRUST required. Prior TGS history: 7K device rollout via MCPc.
8 Home Depot Enterprise Cloud Apps (Model Watch / AI FinOps) Discovery TBD TBD Evan Wood (HD Sr Dir Cloud Eng), Micah Earnest (HD), Alex Fenner (TGS), Venkata Ramana Allu (TGS), Corey Wozny (TGS) 6,000 Claude users rolled out. Model Watch accelerator approved, attached to Averse (TGS agentic platform). FinOps optimization: when to use Opus vs Sonnet, token cost reduction. 90-day advisory plan. Anthropic co-funding does NOT work for HD (they want to spend LESS with Anthropic). TGS-funded only. Next: call with Evan Wood.
QUALIFYING — initial scoping
#ClientService LineStageRevenueGP%Key StakeholdersWhat It Is
9 Bank of Missouri — GenAI Discovery AI Advisory — GenAI Tool Evaluation Qualifying TBD TBD Jeff (BOM), Ryan (BOM), Kristen (BOM), Corey Wozny (TGS), Alex Fenner (TGS) Community bank, 8.5M cardholders. Current tool: Writer, 50 users. Use case: commercial lending pre-flight playbook. Evaluating 5-6 GenAI tools for Technology Steering Committee. Marketing prefers Claude. TGS offered Anthropic intro + ESI funding. Next: Alex Fenner submits deal registration, prepare Claude eval brief, identify card services use cases, FDE prototype possible.
10 Falko UK — Claude Rollout AI Advisory — Claude Enterprise + Change Mgmt Qualifying TBD TBD Joe Smith (Falko), Shayne Kersey (AG1), TGS TBD 150-person UK company adopting Claude. Change management is the whole engagement. Allegis One framing required. FDE prototype possible. Next: follow-up email with FDE proposal.
11 Marathon / MPLX AppMod + BTS / AI Practice Qualifying TBD TBD Marathon team Early exploration of AI practice positioning within broader AppMod relationship.
12 Jasper AI App Modernization (AI client) Qualifying $874K TBD Jasper AI team Marketing platform engineering — AI company itself needs AppMod capacity.
Won AI Deals (Case Studies)
ClientWhat It WasRevenueGP%
Pratt & Whitney — PyRITS RAG / AI triage on Databricks $706K 39.4%
Pratt & Whitney — Stats App Discovery-to-win, manufacturing analytics + AI $685K 31.4%
AT&T GenAI adoption coaching, Dojo expansion $932K 31.9%
How the AI Deals Map to the Modern EA Atlas (Agentic Ecosystem)

The Modern EA Atlas V2 defines 15 Agentic Ecosystem capabilities (80 capabilities / 465 features). Here's how our active deals exercise those capabilities:

Atlas Capability Deals That Exercise It Reusable Asset
Agentic Design & Decomposition Adobe Forge, BoA Orchestra Forge block decomposition pattern, Orchestra agent architecture
Agent Safeguard & Policy Enforcement BoA Orchestra, Highmark SR 11-7/FINRA gate framework, permission policies
Human Oversight & Workforce Transition Highmark, AT&T (won), MAC Dojo model, champion enablement, competency models
Agentic Observability & Audit Home Depot, Adobe Forge Model Watch telemetry, eval harness drift detection
AI Governance/Compliance BoA Orchestra, Highmark, Bank of Missouri 1,150 AI governance controls (NIST/ISO/CSA)
Agentic Cost & FinOps Home Depot, Adobe Forge Model Watch accelerator, Consumption Governance framing
Agent Build & Certification Adobe Forge, Anthropic 3 Pods Block promotion pipeline, Claude fluency screening
Agent Runtime & Orchestration BoA Orchestra, Adobe Forge OpenShift to AWS to Azure migration, Argo Workflows on Flex
Reuse & Asset Marketplace Adobe Forge Block library registry, Model Watch as reusable accelerator
Accountability & Indemnity Evidence Anthropic 3 Pods, BoA COI disclosure framework, model risk documentation
Three Engagement Patterns
PatternDealsWhat It Looks LikeRevenue Model
1. Build the Agent Platform BoA Orchestra, Adobe Forge, EA Architecture + build engagements where TGS provides engineering capacity to stand up agentic systems. Practice Architect owns the design, contractors fill the build seats. Managed services SOW (PA) + contract-to-convert (build team)
2. Govern the Agent Ecosystem Highmark, Home Depot, Bank of Missouri Advisory + governance engagements where the customer already has AI deployed and needs oversight, cost control, and compliance. TGS provides the framework and the telemetry. Advisory retainer + accelerator deployment (Model Watch)
3. Operate the Agent Workforce Anthropic 3 Pods, Falko, MAC Operational engagements where AG1/TGS runs the day-to-day of agent-related services: partner support, delivery ops, configuration, change management. Managed services + per-unit pricing (per-ticket, per-seat, per-engagement)
What We Need to Decide
DecisionOwnerWhen
Highmark: Define advisory scope for Shane (AG1) so AO narrative sets up TGS as build partner. Who owns the "what" vs the "how"? Armando + Shane Before next Highmark call
Position Model Watch as the Enterprise Operations Cockpit foundation for Highmark — or build something net new? Armando + Jeff Hedgpeth Before proposal
Adobe Forge: Finalize team size (8 vs Jeff's recommended 3) and resolve LDAP access pathway Jonathan Leigh + Armando Before SOW
Anthropic 3 Pods: Lock presentation date with Karl Kadon and finalize SOW structure (1 master SOW + 3 work orders) Jennifer Kling + Kit This week
BoA Orchestra: Confirm 4-person team vs phased PA-only start, and resolve Deloitte boundary messaging (currently removed from client-facing docs) Armando + Matt Panconi Before proposal submission
Home Depot: Secure call with Evan Wood. Bring Model Watch demo. Decide: pure advisory or advisory + Model Watch deployment? Alex Fenner + Jory This week
Bank of Missouri: Submit Anthropic deal registration + ESI funding to Alex Fenner. Prepare Claude evaluation brief for Tech Steering Committee. Jory + Alex Fenner This week
Falko: Send follow-up email with FDE proposal. Allegis One framing. Jory + Shane This week
AI Shared Practice: Formalize the three engagement patterns (Build / Govern / Operate) as TGS service offerings with pricing models and delivery playbooks Armando + Dan Tardif Q4 2026
Key Reusable Assets Across the Portfolio
AssetOriginated FromNow Applying ToStatus
Model Watch accelerator Home Depot pitch Highmark (cockpit foundation), Adobe Forge (cost governance), Bank of Missouri Approved accelerator, attached to Averse. Demo video available (Jeff H).
Evaluation harness (scored outputs, gate policies, drift detection) Adobe Forge (Jeff Hedgpeth Workstream A) Highmark (agent governance), BoA Orchestra (agent quality gates), Anthropic 3 Pods (partner success scorecards) Architecture defined, not yet productized as a reusable accelerator
1,150 AI governance controls (NIST/ISO/CSA) TGS R&S Practice (Mark Baker) BoA Orchestra (SR 11-7/FINRA), Highmark (HIPAA/HITRUST), Adobe Forge, Bank of Missouri Production library, applied per-deal with vertical-specific overlays
BoA SOW precedent (5-page proposal, fixed monthly, same-day onboarding) BoA SRE CoE BoA Orchestra (using now) Proven. Reusable for next BoA engagement.
FDE model (4-week prototype, no SOW, GCP-hosted) TGS Google Cloud practice Falko, Bank of Missouri, Home Depot Available. Innovation Fund-eligible for Verizon. Position as "No SOW required" entry point.
Modern EA Atlas V2 (Agentic Ecosystem capability model) Allegis Group enterprise architecture team Highmark, all AI deals going forward, AI Shared Practice formalization Tool exists. 15 capabilities, 80 sub-capabilities, 465 features. Being evaluated against live deals.
Claude Agent SDK patterns (subagents, hooks, permissions, structured outputs, MCP) Adobe Forge / Anthropic partnership BoA Orchestra, Highmark, MAC, Falko, any Claude-based agent engagement Patterns documented in Adobe Forge architect readiness brief. Not yet a standalone TGS accelerator.
Allegis One vs TGS Alignment

Deals using Allegis One (AG1) framing must not mention TGS in client-facing materials. Here's the current alignment status:

DealAG1 RoleTGS RoleAlignment Status
Anthropic 3 Pods AG1 is Prime. Designs and operates. Lauren Kolodrubetz + Shayne Kersey. TGS subs under AG1. Designed the solution. Provides delivery capacity. Aligned. COI resolved. All materials use AG1 framing.
Highmark / enGen Shane (AG1) leading advisory path. TGS follows with tactical build (cockpit, governance, telemetry). In progress. Must define advisory scope so AO narrative sets up TGS build. Alignment risk if AO frames it differently.
Falko UK AG1 framing required. TGS provides Claude rollout + change management. In progress. Shane involvement TBD.
Bank of Missouri AG1 framing for Anthropic intro. TGS leads GenAI evaluation + Claude advisory. Not yet started. Submit deal registration first.
MAC — Claude Config Lead No AG1 involvement currently. TGS direct. Jeff Hedgpeth drafted SOW. TGS-owned. No AG1 alignment needed.
Adobe Forge No AG1 involvement. Anthropic co-funding. TGS direct under Adobe direction. TGS-owned. Anthropic as funder, not AG1.
BoA Orchestra No AG1 involvement. TGS direct. SRE CoE precedent. TGS-owned.
Home Depot No AG1 involvement. TGS-funded only. TGS direct. Model Watch + advisory. TGS-owned. Anthropic co-funding dead (HD wants to reduce Claude spend).